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Shipping Policy
CONDITIONS OF SALE
  1. Minimum Order: $25.00

  2. Terms: Payment in full with order or you may charge to your VISA, MASTERCARD, DISCOVER, or AMERICAN EXPRESS. If you decide to do so, please remember to include your credit card number and expiration date.

  3. Shipping Charges are 20% of the item's cost (with a minimum of $5).  
    Packing charge is an additional $7 per order.  
    These costs may be higher than competitors, but keep in mind we are shipping from Hawaii.  All shipping is sent by Federal Express.  (However FedEx does not accept any P.O. Box Numbers so orders sent to a PO Box will be shipped Priority Mail through the US Postal Office.)


  4. We apologize that we are unable to guarantee flowers/aborted buds which have died or have broken off during shipment. We are also unable to guarantee the duration of the blooms. (Actually, 95% of the time flowers have traveled very well).

    Please contact us by email if you encountered any problems with plants within 3 days after shipment. The receiver may be asked to return defective plant(s) at purchasers expense.

    We make every effort to maintain the highest standard of quality. However, having no control over the plants after leaving our nursery; we give no warranty, expressed or implied, as to their productiveness or health in the hands of the purchaser.


  5. Foreign orders: Minimum orders of $500.  Shipped Air Freight Collect.  A dipping Charge of $50.00 must be included with your payment. In addition, we charge a flat $10.00 fee for packing.  Please submit import permit so we can evaluate what will be required and if we are able to adhere to the requirements.  Your government's import permit must accompany your order. We will obtain all necessary documents for importation.  The USDA charges $23.00 for a Phytosanitary Certificate and CITIES permit.

  6. Substitutions: If a plant you ordered is not available, we will substitute unless otherwise specified.

  7. Weather:  If it is too cold or hot in your area AND/OR you are not able to receive your order right away, please indicate the date you wish your plants to be shipped. We will ship them when indicated.
 
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Shipping Information -
Does not apply to Summer Specials!
Address:
2630 Waiomao Road
Honolulu, HI 96816
Phone: (808) 732-5808
Fax: (808) 732-5572
© Copyright 2007. Kawamoto Orchid Nursery.  All Rights Reserved.    E-mail: orchids@kawamotoorchids.com